Organizational Development

THINKING ABOUT…

Resilience Without Rest and Recovery: Short-Lived and Futile

Bob Wiesner | October 10, 2017

Mindset may be the most important skill for employee engagement and success.  Mindset predicts one's grit, one's resilience. And resilience is needed now, more than ever, as we are faced with more priorities and fewer resources.Resilience is also misunderstood.  At …

Don’t Let Your Stars Burn Out

Bob Wiesner | September 26, 2017

Recent emphasis among enlightened organizations has been on identifying and retaining the best employees. Training efforts designed to remediate for people who have weaknesses are being replaced by programs that build on the strengths of the top performers.This is a …

Is Discretionary Energy a Key to Your Business Success?

Bob Wiesner | March 6, 2017

Leaders and team members regularly enlist the help of colleagues.  Or should I say expect the help of colleagues.  Yet often, they don't get the support they anticipated.This will lead to common complaints: The other guy isn't pulling their weight. …

The Wrong Understanding of Collaboration

Bob Wiesner | February 24, 2017

Research is clear that companies are pushing their people for more and more collaboration.  And their people, especially younger employees, are eager for it.  Even demanding it.With more collaboration, it's that much more troubling that so many companies have the …

Two Reasons You Can’t Grow Your Key Accounts

Bob Wiesner | September 22, 2016

Growth and profitability have become increasingly challenging for the  advertising agency world - and all of marketing communications for that matter.  That's not news.Agencies have been trying countless ways to change this.  New offerings, new talent, new fee structures, mergers, …

Many Learning Moments Create One Learning Culture

Bob Wiesner | September 22, 2016

A learning culture predicts an organization with the capacity for growth, innovation, and highly-engaged work teams.  Evidence of this abounds.The challenge is creating that culture, especially when agencies and professional services firms are lean, stretched to maximum capacity, and lacking …

The Extra Mile Isn’t About Distance – It’s About Energy

Bob Wiesner | September 22, 2016

We've all been urged to go the extra mile.  We've encouraged, assessed, compensated and dismissed our employees for going (or not going) the extra mile.  And we've hired and fired agencies  and consultancies for that extra mile thing.The concept exists because …

In Defense of Performance Appraisals

Bob Wiesner | August 6, 2016

As news and commentary on the imminent demise of the performance appraisal has flooded the business press (and social media), I've found myself swept up in the anti-appraisal movement.But not without reservations.My hesitancy had been centered on this: Maybe the problem …

Can a Small Organization Be a Learning Organization?

Bob Wiesner | August 6, 2016

We live in a world of Knowers and Learners.  We see it in education, relationships, and politics.It's true in business for sure.  Evidence says that organizations with a learning culture adapt, innovate, and succeed.Of those who have studied and published on this, …

Be an Assertive Leader Without Being a Jerk

Bob Wiesner | August 5, 2016

You can't spell "assertive" without a-s-s.  That doesn't mean that the assertive leader has to be an ass.(BTW, there's no I in "team," but there is M-E.  Not sure why no one's pointed that out before.  But I digress.)Many leaders …

Removing A Barrier to Better Decision-Making

Bob Wiesner | July 5, 2016

I'm fascinated by the decision-making processes used - or abused - by business teams.  It's especially interesting (like a train wreck is interesting) when an outsider can easily foresee a bad outcome.Karim Makhani describes the "HiPPO" process - deferring to …

Don’t Fix the Problem – Reinvent the Future

Bob Wiesner | April 16, 2016

Many agencies and professional services firms say they want to reinvent themselves.  "Disrupt!" they say.  Invent a whole new way of working.That's cool.So, how are do they intend to go about doing it?I was approached by a large global agency …

Want to Prevent Growth? Stop Training Your Managers

Bob Wiesner | April 16, 2016

Ever wonder what it would be like to work in a company run by Millennials?  The New York Times did, and published this article.Perhaps it won't surprise you that the organization in question displays a whole lot of questionable management behaviors. …

Do Your People Know Your Purpose?

Bob Wiesner | March 23, 2016

Nearly all agencies and professional services firms are wrestling with the fundamental issue of purpose.And if they're not, they should be.The importance of understanding the company's purpose sits higher and higher on the list of priorities among today's younger workers. …

No Such Thing as a Millennial Anymore

Bob Wiesner | February 17, 2016

Millennials probably comprise about half your workforce right now.  More if you're in the advertising, social or tech space.The Millennial cohort is probably the most studied generation.  Several times a week I see an article from a scholarly journal or …

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