Talent Retention

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Long Hours Lead to Short Gains

Bob Wiesner | August 22, 2017

I've told this story several times because it says so much, and it's absolutely true.A coaching client was once considering leaving her agency job.  She had tons of experience, and was clearly on the verge of promotion.  Serving as her …

A Different Take on Self-Care

Bob Wiesner | July 11, 2017

There seems to be increased interest in the well-being of employees, as there should be.  Most agencies and professional services firms are leaner than ever.  The competitive arena is more uncertain (VUCA, anyone?). They are more driven to grow revenue.This …

Are You a Mentor or a Coach? There’s a Difference

Bob Wiesner | February 28, 2017

If there were ever two business terms that can be confused for each other, it's gotta be "mentor" and "coach."  I've trained executives and manager in mentoring and in coaching.  At times, even I've used the terms interchangeably. That's fine, if you're …

The Wrong Understanding of Collaboration

Bob Wiesner | February 24, 2017

Research is clear that companies are pushing their people for more and more collaboration.  And their people, especially younger employees, are eager for it.  Even demanding it.With more collaboration, it's that much more troubling that so many companies have the …

An Overlooked Problem of Alignment

Bob Wiesner | February 24, 2017

Many agencies and professional services firms will readily admit they don't have a "sales culture." Their organizations are focused on creativity, innovation, subject matter expertise, client service, or some combination.That's fine. But someone has to sell services to generate revenue.In …

The Extra Mile Isn’t About Distance – It’s About Energy

Bob Wiesner | September 22, 2016

We've all been urged to go the extra mile.  We've encouraged, assessed, compensated and dismissed our employees for going (or not going) the extra mile.  And we've hired and fired agencies  and consultancies for that extra mile thing.The concept exists because …

In Defense of Performance Appraisals

Bob Wiesner | August 6, 2016

As news and commentary on the imminent demise of the performance appraisal has flooded the business press (and social media), I've found myself swept up in the anti-appraisal movement.But not without reservations.My hesitancy had been centered on this: Maybe the problem …

Can a Small Organization Be a Learning Organization?

Bob Wiesner | August 6, 2016

We live in a world of Knowers and Learners.  We see it in education, relationships, and politics.It's true in business for sure.  Evidence says that organizations with a learning culture adapt, innovate, and succeed.Of those who have studied and published on this, …

Want to Prevent Growth? Stop Training Your Managers

Bob Wiesner | April 16, 2016

Ever wonder what it would be like to work in a company run by Millennials?  The New York Times did, and published this article.Perhaps it won't surprise you that the organization in question displays a whole lot of questionable management behaviors. …

An Over-Reaction to Strengths-Based Coaching?

Bob Wiesner | January 9, 2016

I've become a big proponent of strengths-based training and coaching.  I even think it applies to business development and sales efforts.So I was interested in the counterpoint expressed in this HBR article.  The idea that strengths-based coaching can weaken an …

Want Behavior Change? Get the Sequence Right

Bob Wiesner | January 8, 2016

Organizations going through change can put a lot of pressure on their employees to engage in new behaviors.  That's why  most change initiatives happen in the first place.  The current set of behaviors aren't getting the results the company wants, …

Culture Change Needs Emotional Change

Bob Wiesner | January 7, 2016

Leaders are increasingly aware of the impact of company culture on employee engagement and performance.   And with that awareness has come increased emphasis on understanding, and adjusting, employee behaviors to align with company culture.And there's an equal interest in …

Avoid This Team Off-Site Mistake

Bob Wiesner | July 6, 2015

Many leaders don't want the spotlight at offsite team meetings.  They want their people to think and speak freely without feeling they need to impress the boss.  All well and good.In too many team meetings, though, I've seen this approach …

Do You Really Know Your Team?

Bob Wiesner | March 8, 2015

We're all forced to do more with less.  The pressure is on teams to perform under tighter deadlines with fewer resources.  If you lead a team at your firm or agency - or if you're on a team - that …

The One Missing Element When Managing Remote Teams

Bob Wiesner | February 11, 2015

If you manage a team, there's a pretty good chance some or maybe all of your team members are in remote locations.  Maybe they work from home, maybe in different offices.No matter where they are, remote, virtual teams present unique …

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