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Resilience Without Rest and Recovery: Short-Lived and Futile

Bob Wiesner | October 10, 2017

Mindset may be the most important skill for employee engagement and success.  Mindset predicts one's grit, one's resilience. And resilience is needed now, more than ever, as we are faced with more priorities and fewer resources.Resilience is also misunderstood.  At …

Don’t Let Your Stars Burn Out

Bob Wiesner | September 26, 2017

Recent emphasis among enlightened organizations has been on identifying and retaining the best employees. Training efforts designed to remediate for people who have weaknesses are being replaced by programs that build on the strengths of the top performers.This is a …

Long Hours Lead to Short Gains

Bob Wiesner | August 22, 2017

I've told this story several times because it says so much, and it's absolutely true.A coaching client was once considering leaving her agency job.  She had tons of experience, and was clearly on the verge of promotion.  Serving as her …

A Different Take on Self-Care

Bob Wiesner | July 11, 2017

There seems to be increased interest in the well-being of employees, as there should be.  Most agencies and professional services firms are leaner than ever.  The competitive arena is more uncertain (VUCA, anyone?). They are more driven to grow revenue.This …

Is Discretionary Energy a Key to Your Business Success?

Bob Wiesner | March 6, 2017

Leaders and team members regularly enlist the help of colleagues.  Or should I say expect the help of colleagues.  Yet often, they don't get the support they anticipated.This will lead to common complaints: The other guy isn't pulling their weight. …

Are You a Mentor or a Coach? There’s a Difference

Bob Wiesner | February 28, 2017

If there were ever two business terms that can be confused for each other, it's gotta be "mentor" and "coach."  I've trained executives and manager in mentoring and in coaching.  At times, even I've used the terms interchangeably. That's fine, if you're …

Many Learning Moments Create One Learning Culture

Bob Wiesner | September 22, 2016

A learning culture predicts an organization with the capacity for growth, innovation, and highly-engaged work teams.  Evidence of this abounds.The challenge is creating that culture, especially when agencies and professional services firms are lean, stretched to maximum capacity, and lacking …

The Extra Mile Isn’t About Distance – It’s About Energy

Bob Wiesner | September 22, 2016

We've all been urged to go the extra mile.  We've encouraged, assessed, compensated and dismissed our employees for going (or not going) the extra mile.  And we've hired and fired agencies  and consultancies for that extra mile thing.The concept exists because …

In Defense of Performance Appraisals

Bob Wiesner | August 6, 2016

As news and commentary on the imminent demise of the performance appraisal has flooded the business press (and social media), I've found myself swept up in the anti-appraisal movement.But not without reservations.My hesitancy had been centered on this: Maybe the problem …

Be an Assertive Leader Without Being a Jerk

Bob Wiesner | August 5, 2016

You can't spell "assertive" without a-s-s.  That doesn't mean that the assertive leader has to be an ass.(BTW, there's no I in "team," but there is M-E.  Not sure why no one's pointed that out before.  But I digress.)Many leaders …

If You’re a Manager Someone is Always Watching

Bob Wiesner | April 16, 2016

Few would dispute the idea that we have less and less direct contact with those with whom we work.  That covers our clients, our direct reports, our team members, and our bosses.  This has ramifications galore.One important result is that …

Want to Prevent Growth? Stop Training Your Managers

Bob Wiesner | April 16, 2016

Ever wonder what it would be like to work in a company run by Millennials?  The New York Times did, and published this article.Perhaps it won't surprise you that the organization in question displays a whole lot of questionable management behaviors. …

No Such Thing as a Millennial Anymore

Bob Wiesner | February 17, 2016

Millennials probably comprise about half your workforce right now.  More if you're in the advertising, social or tech space.The Millennial cohort is probably the most studied generation.  Several times a week I see an article from a scholarly journal or …

Want Behavior Change? Get the Sequence Right

Bob Wiesner | January 8, 2016

Organizations going through change can put a lot of pressure on their employees to engage in new behaviors.  That's why  most change initiatives happen in the first place.  The current set of behaviors aren't getting the results the company wants, …

Do You Really Have a Learning Organization?

Bob Wiesner | January 8, 2016

Learning is essential to organizational growth, employee retention, even financial performance.  Yet it's become harder and harder to do in most companies, especially in small to mid-size organizations.Concerted efforts to keep up with technology and other subject matter expertise are …

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